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Getting Started With Us
Brandstory Digital's onboarding process is built to get your project moving quickly, without skipping the groundwork it needs.
From Day One
Here's what the first few weeks typically look like once you decide to work with us.
We meet your core team and confirm goals, timeline, and expectations.
We collect the access, assets, and information we need to get started.
We share our initial plan and confirm it matches your priorities.
Specialists start executing, with regular updates from day one.
These are typical timeframes, not a fixed guarantee. Your exact schedule is confirmed once we've scoped your project.
What We Need From You
Website, analytics, and ad accounts, shared securely.
Someone on your side who can answer questions quickly.
Existing brand guidelines, past campaigns, and key info.
A bit of time in the first weeks for calls and feedback.
Client Voices
Our team found Brandstory easy to work with. They stayed responsible, thoughtful, and reliable through the whole project, and treated us as true partners.
Brandstory has stayed a trusted partner for our brand for over a year. They took time to learn our style and consistently met our expectations.
The team understood our needs and adapted quickly to changes. Their social media plan was well targeted and well executed from start to finish.
Book a free consultation, and we'll walk you through what onboarding would look like for your project.
Common Questions
Most onboarding is completed within two to three weeks, though this can vary based on how quickly access and information are shared.
Mainly access to relevant accounts and any existing brand or campaign materials. We'll send a clear checklist.
Some work can begin in parallel with onboarding, depending on what's needed first.
Your project manager leads onboarding and introduces you to the specialists on your account.