Privacy Policy

1Introduction

Brandstorydigital ("we", "us", "our") respects your privacy. We are a digital marketing agency headquartered in Malad East, Mumbai, Maharashtra, India, offering SEO, social media marketing, web design, and branding services to clients across Mumbai, Bangalore, and other cities in India.

This Privacy Policy explains what personal data we collect when you visit www.brandstorydigital.in, why we collect it, and how we keep it safe. By using our website, you agree to the terms below.

2Information we collect

We collect only the data we need to run our website and respond to your enquiries. This may include:

• Contact details you share through our forms, such as your name, email address, phone number, and company name.
• Project information you provide when asking for a quote or consultation.
• Technical data such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and analytics tools.
• Communication records, including emails, calls, and messages you send us.

3How we use your data

We use your information to:

• Respond to your enquiries and provide quotes for our digital marketing services.
• Improve our website, content, and user experience.
• Send updates about our services, if you have opted in.
• Meet legal and accounting requirements.
• Understand how visitors use our site through analytics.

4Cookies and tracking

Like most websites, we use cookies and similar tools to remember your preferences and understand site traffic. These may include analytics cookies (such as Google Analytics), advertising cookies, and functional cookies that help pages load correctly.

You can turn off cookies in your browser settings at any time. Some parts of the website may not work as well if you do. See our full Cookie Policy for details.

5Sharing your data

We may share limited data with trusted third parties who help us run our business, such as:

• Hosting and IT service providers.
• Email and marketing platforms used to send updates.
• Analytics and advertising partners, such as Google and Meta.
• Government authorities, where required by Indian law.

These partners are only given the data needed to perform their service and are expected to keep it confidential.

6Data security

We use reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. For full details, see our Security Policy.

7Your rights

Under India's Digital Personal Data Protection Act, 2023, and other applicable laws, you have the right to:

• Ask what personal data we hold about you.
• Request corrections to inaccurate data.
• Ask us to delete your data, where applicable.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, see our User Data Request Policy or contact us using the details below.

8Children's privacy

Our website and services are meant for businesses and individuals above 18 years of age. We do not knowingly collect data from children.

9Third-party links

Our website may link to other websites, such as our social media pages or client sites. We are not responsible for the privacy practices of those external sites, so please review their policies separately.

10Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always be posted on this page with an updated date.