1Your rights
Depending on applicable law, you may have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate or incomplete data.
- Ask us to delete your personal data, subject to legal or contractual exceptions.
- Object to or restrict certain uses of your data.
- Withdraw consent for marketing communications at any time.
2How to submit a request
To make a data request, email us at info@brandstorydigital.in with a clear description of your request and enough information for us to identify your records, such as your name and the email address you have used with us.
3Verifying your identity
To protect your data from unauthorised access, we may ask you to verify your identity before processing a request. This helps ensure we do not disclose personal data to the wrong person.
4Response timeline
We aim to respond to valid data requests within 30 days. If a request is complex, we will let you know and may need additional time, as permitted by law.
5When we may decline a request
We may not be able to fulfil certain requests where we are required to retain data for legal, accounting, or contractual reasons, or where a request is manifestly unfounded or excessive.
Questions about this policy?
Reach out to our Mumbai team and we will get back to you.